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Standards and Guidelines for Internal Aairs: Recommendations from a Community of Practice
Classication
A complaint can be classied as: Variety. First
determined if use of force or other.Civilians investigate
of use of force at OPS. IAD gets all else, results in myriad
classications, 15 categories in all
Once classied, a complaint is assigned to: After force
decision, then generally facts determine where assigned.
Serious corruption, criminal, residency, medical
integrity, bias, EEO, civil suits and Lts and above always
go to IAD. Rest may go to eld or IAD
Adjudication
IA makes ndings (sustained, not sustained, etc.): (Y)
Complaints go back through the Chain of Command
for adjudication: (N) No, review only. Alternate
recommendation can be made.
If Y, who makes nal disposition: Superintendent makes
nal recommendation. ADS IAD is responsible for
identifying and evaluating input of chain
Categories of ndings: Sustained, Not Sustained,
Unfounded, Exonerated, Non-cooperation.
Investigation
At what command level is each type of complaint
investigated: Field – sergeants or rank above accused.
IAD – ocers, police agents and sergeants conduct all
investigations. OPS – civilian
Investigation is supervised/reviewed by:
Field – watch commander to exempt district commander
through at least 2 levels of chain. IAD – IAD Unit CO
(Lt) and through eld chain, at least 2 levels.
Discipline
IA recommends discipline: (Y)
If Y, who makes recommendation: Supervisor assigned
to investigator, if other than sergeant.
e recommendation is made to: Superintendent
Discipline is ultimately imposed by: Superintendent,
with review by police board of suspensions more than 6
days. Separation is sole decision of Police Board, Supt.
only recommends separation.
Intake
Manner in which complaints can be received:
In person, police facility or OPS, via phone, via letter, via
tty. web-based under development
Anonymous complaints accepted: (Y) Limited to
criminal, residency and medical abuse
ird-party complaints accepted: (Y)
Penalty of perjury for false statements: (Y) under state
law (never utilized – law is only 18 mos. old).
Dispose of complaint prior to classication: (N)
Classication occurs prior save for those complaints in
which no misconduct occurs
IA is under what division/oce: Oce of the Superintendent, direct reporting
IA is headed by: Assistant Deputy Superintendent
Head of IA reports to: Superintendent
Rank of IA investigators: Sergeant, Detective, Police Agent, Police Ocer
Number of IA investigators: 74
Total number of sworn employees: 13, 600
Recommendation
IA recommends ndings (sustained, not sustained, etc.): (Y)
If Y, who makes recommendation:
Field - Supervisor, IAD any rank.
e recommendation is made to: Superintendent (Chief)
If Y, who reviews recommendation: Each level of chain of
the accused for a minimum of two levels of review. Can
recommend alternate nding or further investigation,
cannot require. Only the Superintendent can change
nding.
Internal Aairs Matrix—Chicago Police Department