Amazon Rewards Program Agreement
Important information about the program and
this agreement
• Your Amazon Visa or Prime Visa card account is issued by
JPMorgan Chase Bank, N.A. Member FDIC. The Amazon
rewards program is offered by Amazon and Chase. This
document describes how the Amazon rewards program
works and is an agreement between you, Amazon and Chase.
You agree that use of your card account or any feature of this
program indicates your acceptance of the terms of this
agreement. In this document, the following words have
special meanings:
› “agreement” means this document
› “Amazon” means Amazon.com Services LLC and its
affiliates.
› “program” means the Amazon rewards program
described in this agreement
› “card account” means your Amazon Visa or Prime Visa
credit card account, or any account number used by
you or an authorized user to access your card account.
The Amazon Visa credit card account is available to
customers with an Amazon.com account. The Prime
Visa card account, which can earn more rewards than
the Amazon Visa credit card account, is available to
customers with an eligible Prime membership.
› “credit card” means your Amazon Visa or Prime Visa
credit card
› “we,” “us,” “our,” and “Chase” mean JPMorgan Chase
Bank, N.A. Member FDIC and its affiliates
› “you” and “your” mean the person responsible for the
card account and for complying with this agreement
› “authorized user” means anyone you permit to use your
card account
› “participating Amazon stores and sites” means the
websites and physical stores operated by Amazon’s
affiliates where you can earn 5% or 3% back rewards,
as applicable, and which are listed at
Amazon.com/primevisa/benefits and
Amazon.com/amazonvisa/benefits.
› “Prime membership” means a current eligible Amazon
Prime membership, as determined by Amazon and
governed by the Amazon Prime terms and conditions.
Please sign-in to Amazon.com/myprimevisa/benefits to
learn more about eligible Prime memberships.
› “purchases” is defined in the section of this agreement
titled How you can earn points
› “% back rewards” are the rewards you earn under the
program. % back rewards are tracked as points and
each $1 in % back rewards earned is equal to 100
points. You may simply see “% back” in marketing
materials when referring to the rewards you earn. You
may also see, “points” when referring to the rewards
you can use.
› “5-2-1 % back rewards” are earned with an eligible
Prime membership as described in section 3 of How
you can earn points
› “3-2-1 % back rewards” are earned without an eligible
Prime membership as described in section 4 of How
you can earn points
› “Whole Foods Market” means any physical Whole
Foods Market location in the United States, and the
website accessible at wholefoodsmarket.com.
› “Qualifying Daily Rewards” mean points that are earned
after the close of each qualifying daily rewards posting,
based on the purchases made, plus any bonus points
posted, but minus any returns or refunds. Qualifying
Daily Rewards will post Sunday through Friday each
week. You may see “Daily Rewards” in marketing
materials when referring to the qualifying Daily Rewards
you earn.
› “Chase Travel” means the websites, phone numbers
and customer service channels operated by, or
available through, Chase and its affiliated travel
companies through which you may book travel under
the program, including chasetravel.com and
chase.com/amazon.
› “misuse” means the improper use of the program, credit
card, or card account in a manner inconsistent with the
terms and conditions you’ve agreed to, including this
Rewards Program Agreement, the cardmember
agreement, or the terms and conditions of a third-party
merchant or service provider program, through which
points may be used or transferred under this program.
· Examples of misuse include, but are not limited
to:
- your failure to make the minimum payment
on your account when due;
- buying or selling points;
- selling, or participating in the sale or
exchange of, gift cards, travel or other items
of value obtained through use of points;
- repeatedly opening or otherwise maintaining
credit card accounts for the purpose of
generating rewards;
- manufacturing spend for the purpose of
generating rewards;
- abusing the earn or use of Qualifying Daily
Rewards;
- moving or transferring points to an ineligible
third party or account.
• We may make changes to the program and the terms of this
agreement at any time. For some changes we’ll give you 30
days’ notice (or longer if required by law) as described in the
Notice of changes section below.
• We may temporarily prohibit you from earning points, using
points you’ve already earned, or using any features of the
program.
• We may supplement this agreement with additional terms,
conditions, disclosures, and agreements that will be
considered part of this agreement.
1
Amazon Rewards Program Agreement
• We may refer to this agreement as the “Rewards Program
Agreement” or “Rewards Program Rules and Regulations” in
communications about the program and in supplemental
terms, conditions, disclosures, and agreements. This version
of the agreement takes the place of any earlier versions.
Notice of changes
• We’ll give you 30 days’ notice (or longer if required by law) of
the following types of changes to the program or this
agreement:
› if we add or increase fees applicable to the program
› if we decrease the rates at which points can be earned
in this program
› if we limit the number of points you can earn
› if we limit or reduce the ways you can use points
› if we reduce the value of points
› if we cancel the program
• We’ll send this notice to you in writing, which, at our option,
may be delivered to you in the mail or electronically by email
or through our online services, such as chase.com or the
Chase Mobile App.
• We’ll give you notice of other changes to the program or
agreement by posting an updated copy of this agreement
when you log in to our website, chase.com/amazon.
• We won’t provide prior notice when we change what you can
get with your points within particular redemption options. You
understand and agree that we can make these changes at
any time. Future availability of any specific items isn’t
guaranteed.
• You can see what you currently can get with your points
when you log in to our website, chase.com/amazon.
How you can earn points
You’ll earn points on purchases of products and services,
minus returns or refunds (collectively, the “purchases”), made
with a credit card by you or an authorized user of the card
account. Buying products and services with your card
account, in most cases, will count as a purchase; however,
the following types of transactions won’t count and won’t
earn points:
› transactions on Amazon.com to which you choose to
apply a promotional financing offer.
› balance transfers
› cash advances or cash-like transactions
› travelers checks, foreign currency, money orders or wire
transfers
› lottery tickets, casino gaming chips, race track wagers
or similar betting transactions
› any checks that access your card account
› interest
› unauthorized or fraudulent charges
› fees of any kind, including an annual fee, if applicable
1.
Rewards Categories: Merchants who accept
Visa/Mastercard credit cards are assigned a merchant code,
which is determined by the merchant or its processor in
2.
accordance with Visa/Mastercard procedures based on the
kinds of products and services they primarily sell. We group
similar merchant codes into categories for purposes of
making rewards offers to you. Please note:
› We make every effort to include all relevant merchant
codes in our rewards categories. However, even
though a merchant or some of the items that it sells
may appear to fit within a rewards category, the
merchant may not have a merchant code in that
category. When this occurs, purchases with that
merchant won’t qualify for rewards offers on purchases
in that category.
› Purchases submitted by you, an authorized user, or the
merchant through third-party payment accounts, mobile
or wireless card readers, online or mobile digital
wallets, or similar technology will not qualify in a
rewards category if the technology is not set up to
process the purchase in that rewards category. For
more information about Chase rewards categories, see
chase.com/rewardscategoryfaqs.
With 5-2-1 % back rewards, you’ll earn:
5% back for each $1 of eligible purchases made using
your card account at Amazon.com (including digital
downloads, Amazon.com Gift Cards, Amazon Fresh
orders, Amazon Prime subscriptions, and items sold by
third-party merchants through Amazon.com’s
marketplace), any Whole Foods Market and the
participating Amazon stores and sites listed at
Amazon.com/primevisa/benefits. 5% back equates to
$0.05 for each $1 spent, which is equal to 5 points.
· For example, if you spend $100 using your card
account on a purchase at Amazon.com, you will
earn $5 in % back rewards, which is equal to
500 points.
· 5% back is not earned on (i) purchases from
merchants using Amazon Pay, (ii) purchases
made at international Amazon retail sites
(including but not limited to Amazon.ca,
Amazon.co.uk, Amazon.de, Amazon.fr, or
Amazon.co.jp), or any other website operated by
Amazon that is not listed at
Amazon.com/primevisa/benefits, (iii) purchases
made at international Whole Foods Markets, (iv)
purchases of Whole Foods Market products and
services through third-party sites such as
Eventbrite, Instacart, Google Express and Shipt,
(v) online purchases of Whole Foods Market gift
cards (including through buyatab.com), event
tickets or classes, (vi) purchases from certain
third-party vendors operating at Whole Foods
Markets, (vii) purchases of massage services at
any Whole Foods Market, or (viii) purchases from
Spa@Ink, in each case in Amazon’s sole
discretion.
5% back for each $1 spent on purchases made using
3.
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Amazon Rewards Program Agreement
your card account through Chase Travel. 5% back
equates to $0.05 for each $1 spent, which is equal to
5 points.
· For example, if you spend $100 on travel
purchases made using your card account through
Chase Travel, you will earn $5 in % back
rewards, which is equal to 500 points.
· You can book Chase Travel at chasetravel.com or
call the number on the back of your credit card.
· If only a portion of your travel purchase is paid
using your card account and the remaining is paid
using points, only the portion paid with your card
account will qualify for earning points.
· 5% back is not earned on purchases made using
your card account directly with travel suppliers
including airlines, hotels, car rentals and cruises.
2% back for each $1 spent on purchases in the
following rewards categories: gas stations; local transit
and commuting; restaurants. 2% back equates to
$0.02 for each $1 spent, which is equal to 2 points.
· For example, if you spend $100 using your card
account on a purchase in one of these
categories, you will earn $2 in % back rewards,
which is equal to 200 points.
1% back for each $1 spent on all other purchases. 1%
back equates to $0.01 for each $1 spent, which is
equal to 1 point.
· For example, if you spend $100 using your card
account on any other purchase, you will earn $1
in % back rewards, which is equal to 100 points.
With 3-2-1 % back rewards, you’ll earn:
3% back for each $1 of eligible purchases made using
your card account at Amazon.com (including digital
downloads, Amazon.com Gift Cards, Amazon Fresh
orders, Amazon Prime subscriptions, and items sold by
third-party merchants through Amazon.com’s
marketplace), any Whole Foods Market and the
participating Amazon stores and sites listed at
Amazon.com/amazonvisa/benefits. 3% back equates to
$0.03 for each $1 spent, which is equal to 3 points.
· For example, if you spend $100 using your card
account on a purchase at Amazon.com, you will
earn $3 in % back rewards, which is equal to
300 points.
· 3% back is not earned on (i) purchases from
merchants using Amazon Pay, (ii) purchases
made at international Amazon retail sites
(including but not limited to Amazon.ca,
Amazon.co.uk, Amazon.de, Amazon.fr, or
Amazon.co.jp), or any other website operated by
Amazon that is not listed at
Amazon.com/amazonvisa/benefits, (iii) purchases
made at international Whole Foods Markets, (iv)
purchases of Whole Foods Market products and
4.
services through third-party sites such as
Eventbrite, Instacart, Google Express and Shipt,
(v) online purchases of Whole Foods Market gift
cards (including through buyatab.com), event
tickets or classes, (vi) purchases from certain
third-party vendors operating at Whole Foods
Markets, (vii) purchases of massage services at
any Whole Foods Market, or (viii) purchases from
Spa@Ink, in each case in Amazon’s sole
discretion.
3% back for each $1 spent on purchases made using
your card account through Chase Travel. 3% back
equates to $0.03 for each $1 spent, which is equal to
3 points.
· For example, if you spend $100 on travel
purchases made using your card account through
Chase Travel, you will earn $3 in % back
rewards, which is equal to 300 points.
· You can book Chase Travel at chasetravel.com or
call the number on the back of your credit card.
· If only a portion of your travel purchase is paid
using your card account and the remaining is paid
using points, only the portion paid with your card
account will qualify for earning points.
· 3% back is not earned on purchases made using
your card account directly with travel suppliers
including airlines, hotels, car rentals and cruises.
2% back for each $1 spent on purchases in the
following rewards categories: gas stations; local transit
and commuting; restaurants. 2% back equates to
$0.02 for each $1 spent, which is equal to 2 points.
· For example, if you spend $100 using your card
account on a purchase in one of these
categories, you will earn $2 in % back rewards,
which is equal to 200 points.
1% back for each $1 spent on all other purchases. 1%
back equates to $0.01 for each $1 spent, which is
equal to 1 point.
· For example, if you spend $100 using your card
account on any other purchase, you will earn $1
in % back rewards, which is equal to 100 points.
When you earn 5% back or 3% back at Amazon.com,
Whole Foods Markets and the participating Amazon
stores and sites, and through Chase Travel.
If the Amazon.com account through which you applied
for your card account has an eligible Prime membership
and your card account is loaded into that Amazon.com
account, your card account will automatically earn 5%
back on purchases made at Amazon.com, any Whole
Foods Market and the participating Amazon stores and
sites, and on purchases made through Chase Travel
(subject to the limitations described in section 3 of
How you can earn points above), except as noted
below in this section 5(a).
(a)
5.
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Amazon Rewards Program Agreement
However, if you switched Amazon.com accounts, use
multiple Amazon.com accounts, or your card account is
loaded into multiple Amazon.com accounts, then your
card account may not automatically earn 5% back on
purchases made at Amazon.com, Whole Foods
Markets or the participating Amazon stores and sites, or
on purchases made through Chase Travel and may
instead earn 3% back on such purchases.
In such cases, you will need to confirm your card
account number and select your card account on that
Amazon.com account with eligible Prime membership in
order to earn 5% back on purchases made at
Amazon.com, Whole Foods Markets and the
participating Amazon stores and sites, and on
purchases made through Chase Travel (subject to the
limitations described in section 3 of How you can earn
points above). Visit the “Manage Payment Options”
page via “Your Account” page on Amazon.com as
described in section 6 below to learn how. Once you’ve
confirmed and selected your card account, your card
account will earn 5% back on purchases made at
Amazon.com, Whole Foods Markets and the
participating Amazon stores and sites, and on
purchases made through Chase Travel (subject to the
limitations described in section 3 of How you can earn
points above), except as noted in this section 5(a).
Your card account will no longer earn 5% back and will
earn 3% back instead, if the Amazon.com account from
which you applied for your card account:
• no longer has an eligible Prime membership;
• no longer has your card account loaded in that
Amazon.com account;
• is closed;
• is used to select a different card account to earn
5% back at Amazon.com, any Whole Foods
Market and the participating Amazon stores and
sites, and through Chase Travel; or
• is used to apply for another Prime Visa card
account that is approved and loaded in that
Amazon.com account; that new card account will
earn 5% back on purchases made at
Amazon.com, any Whole Foods Market and the
participating Amazon stores and sites, and on
purchases made through Chase Travel.
If the Amazon.com account through which you applied
for your card account does not have an eligible Prime
membership and your card account is loaded into that
Amazon.com account, your card account will earn 3%
back on purchases made at Amazon.com, any Whole
Foods Market and the participating Amazon stores and
sites, and on purchases made through Chase Travel
(subject to the limitations described in section 4 of
How you can earn points above).
If your card account is currently earning 3% back and is
loaded into an Amazon.com account with an eligible
(b)
Prime membership, you will need to confirm and select
your card account to earn 5% back on purchases made
at Amazon.com, any Whole Foods Market and the
participating Amazon stores and sites, and on
purchases made through Chase Travel (subject to the
limitations described in section 3 of How you can earn
points above). Visit the “Manage Payment Options”
page via “Your Account” page on Amazon.com as
described in section 6 below to learn how. Once you’ve
confirmed and selected your card account, your card
account will earn 5% back on purchases made at
Amazon.com, Whole Foods Markets and the
participating Amazon stores and sites, and on
purchases made through Chase Travel (subject to the
limitations described in section 3 of How you can earn
points above) until that Amazon.com account with
eligible Prime membership:
• no longer has an eligible Prime membership;
• no longer has your credit card account loaded in
that Amazon.com account;
• is closed;
• is used to select a different card account to earn
5% back; or
• is used to apply for another Prime Visa card
account that is approved and loaded in that
Amazon.com account; that new card account will
earn 5% back on purchases made at
Amazon.com, any Whole Foods Market and the
participating Amazon stores and sites, and on
purchases made through Chase Travel.
In all other cases, your card account will earn 3% back
on purchases made at Amazon.com, any Whole Foods
Market and the participating Amazon stores and sites,
and on purchases made through Chase Travel.
(c)
How to see if your card account earns 5% back at
Amazon.com, Whole Foods Markets and the
participating Amazon stores and sites, and through
Chase Travel. To see if your card account earns 5% back,
follow these steps:
› sign into an Amazon.com account where your card
account is loaded;
› visit “Your Account” page;
› visit the “Manage Payment Options” page under
“Payment Methods” section; and
› expand the details of your credit card.
6.
The details of your credit card will specify if your card
account earns 5% back or 3% back on purchases
made at Amazon.com, any Whole Foods Market and
the participating Amazon stores and sites, and on
purchases made through Chase Travel. If that
Amazon.com account has eligible Prime membership,
and your card account could be earning 5% back on
purchases made at Amazon.com, Whole Foods
Markets and the participating Amazon stores and sites,
and on purchases made through Chase Travel, you will
4
Amazon Rewards Program Agreement
also be told how to start earning 5% back on such
purchases. For each purchase on Amazon.com, at a
Whole Foods Market or at the participating Amazon
stores and sites, or through Chase Travel you have
already made, you will be able to check on chase.com
whether you earned 5% back or 3% back.
In accordance with the above terms, Amazon is
notifying Chase, at the time your eligible Amazon.com,
Whole Foods Market or the participating Amazon
stores and sites, or Chase Travel purchase is made,
whether that purchase earns 5% back or 3% back.
Ways to earn bonus points
• We may offer you ways to earn bonus points through the
program, such as Refer-a-Friend, or special promotions.
You’ll find out more about the number of bonus points you
can earn, the duration of the offer and expiration date, if any,
and any other terms at or before the time of each eligible
offer. The terms of this agreement will apply to any such offer.
If there is any inconsistency between this agreement and the
offer terms, the offer terms will prevail to the extent of such
inconsistency. The natural expiration of a limited time bonus
point offer is not a modification to the program that requires
notification.
Other information about the earning and
availability of points
• Points are earned on purchases after the close of each
qualifying Daily Rewards posting.
• If you have more returns or refunds than points earned from
purchases or bonuses after the close of each qualifying Daily
Rewards posting, then points will be deducted from your total
points balance and may result in a negative points balance.
• You’ll see your total points balance earned on chase.com and
after each statement billing cycle on your monthly credit card
billing statement.
• We may, from time to time, provide additional ways for you to
see points you’ve earned, such as through Chase or third-
party mobile application(s).
• Points earned on purchases after the close of each qualifying
Daily Rewards posting are generally available to be used the
same day; however, points earned on purchases after the
close of the last qualifying Daily Rewards posting, may take
up to one additional day to become available.
• Amazon is responsible for adding a new Prime membership
to your Amazon.com account before your card account can
start earning 5% back on purchases made at Amazon.com,
any Whole Foods Market and the participating Amazon
stores and sites, and through Chase Travel.
How you can use your points
• You can use your points to redeem for any available reward
options. Options may include eligible purchases at
Amazon.com, travel, cash, and gift cards.
• We may, from time to time, provide additional ways for you to
use your points in addition to those described in this
agreement, such as through Chase or third parties.
• When you use points to redeem for eligible purchases at
Amazon.com, travel, cash, and gift cards, each point is worth
$.01 (one cent), which means that 100 points equals $1 in
redemption value. Redemption values for other reward
options may be worth more or less than this.
• You are responsible for how points are used, including if you
allow authorized users to access or use your points.
• To use your points, minimum and maximum amounts may
apply. We’ll let you know about any minimum or maximum
amounts, as well as any additional terms and conditions,
before you use your points.
• Once points have been used, the transaction is considered
final and may not be canceled unless otherwise noted.
• When you use your points to redeem for travel, cash and gift
cards, as described below, the amount of time it takes to
deliver those items to you depends on the item. Some items
can’t be shipped to PO Boxes or foreign addresses.
• Applicable sales/use taxes, fees, surcharges, and shipping
and handling charges are your responsibility.
• We’re not responsible for replacing lost, stolen or damaged
redemption items, including certificates, tickets or gift cards
or for a merchant’s failure to honor them.
Shop with Points at Amazon.com
• You can use your points for all or part of a payment for the
purchase of eligible items at Amazon.com.
• If you don’t have enough points to pay for a purchase at
Amazon.com, you can pay the additional cost with an
Amazon.com Gift Card, an Amazon Payments, Inc. payments
account, or your card account.
• We may deduct the number of points that you use for your
Amazon.com purchase from your points balance when you
place your order or when your order has shipped, as long as
your card account is open, not in default, and you have
enough points to cover your purchase. Your points balance
may not reflect pending transactions.
• For orders that remain unfulfilled for 30 days, your points will
automatically be credited back to your card account.
• For valid returns or cancellations, your points will be credited
back to your card account.
• If points were used for a completed purchase at
Amazon.com, you may contact Amazon to cancel your
purchase or make any other changes.
• Returns and refunds are subject to Amazon’s policies.
Travel
• You can use points for available airline tickets, hotel
accommodations, car rentals and cruises through Chase
Travel.
• You can book Chase Travel at chasetravel.com or call the
number on the back of your credit card.
• A service fee may be charged for calling Chase Travel to
book. We’ll let you know of the amount of any service fee, if
applicable, before you book.
• If you don’t have enough points to book your travel, you can
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Amazon Rewards Program Agreement
pay the additional cost with your card account. You can also
book most travel through Chase Travel without any points by
using your card account to pay for it. Minimum point amounts
may apply to some bookings.
• Additional terms, conditions and disclosures may apply and
will be provided to you before booking your travel and will be
part of this agreement.
• For airline ticket, hotel and cruise reservations, government-
issued photo identification is required at check-in and must
match the name on the reservation. For international travel, a
passport is required and a visa may be required along with
satisfaction of health requirements. Please contact the
consulate of the destination country, as well as any layover
and stopover destinations, for current visa/passport and other
entry requirements.
• For any change or cancelation requests, go to
chasetravel.com or call the number on the back of your credit
card. Change or cancelation fees may apply and will be
charged directly to your card account. Change or cancelation
fees are based on the cash price of travel. If a refund is
granted for travel booked in whole or in part with points, you’ll
receive a credit to your points balance for the amount of
points used. If you fail to arrive for your booked travel
arrangements as scheduled, all payments whether made with
points or your card account will be forfeited.
• All additional costs, such as baggage fees, seat fees, fees
charged by the airlines, passenger facility charges,
international entry or departure taxes and/or fees, resort fees,
hotel energy surcharges, any charges for one-way car rentals,
car add-ons or accessories, incidentals and any applicable
local taxes and fees, are at the traveler’s expense. Travelers
should be prepared to pay in cash, in local currency, on
location directly to the travel service provider.
• All airline tickets will be issued as e-tickets, unless e-tickets
are not available due to airline restrictions. If an e-ticket is
unavailable, you’ll be mailed a paper ticket at no charge.
However, if an e-ticket is available and you request a paper
ticket, you may be charged a service fee and
shipping/handling charges. All paper tickets will be shipped
within 48 hours to the address you provide.
• For car rentals, minimum age requirements may vary and
there may be a maximum age. Some hotels have a minimum
age requirement for check-in.
• For additional information about Chase Travel, please click on
the Travel Disclosures link which can be found at the bottom
of chasetravel.com. The Travel Disclosures are a part of this
agreement.
Cash
• You can use points to redeem for cash through a card
account statement credit or an electronic deposit into an
eligible checking or savings account held by a financial
institution located in the United States.
• Go to chase.com/amazon or call the number on the back of
your credit card to request your cash.
• Card account statement credits will reduce your card
account balance. Unless the total amount of credits and
payments applied to your card account between the
statement closing date and the payment due date equal or
exceed your statement balance, you are still required to pay
your minimum payment or your remaining statement balance,
whichever is less, by the payment due date.
Gift cards
• You can use points for gift cards and gift certificates through
the program.
• Go to chase.com/amazon or call the number on the back of
your credit card to order gift cards and gift certificates.
• Gift cards and gift certificates are valid at participating
merchants only, and are subject to the issuer’s terms and
conditions, which, if permitted by law, address expiration
policies and non-usage fees and can be changed at the sole
discretion of the issuer.
Products and services
• We may give you opportunities to use your points for all or
part of a payment for the purchase of eligible products or
services directly through third-party merchants or service
providers. In order to do so, you must either be automatically
enrolled or complete the self-registration process directly
with the merchant or service provider.
› To participate, you may be required to authorize Chase
to share information about your card account with the
third party. We’ll provide you with additional details as
required by law.
› After you are enrolled, Chase will provide the third party
with information about your participation in the program,
including your program points balance.
› Points will not be used without your permission. You
select when and how many points are used each time
you make a purchase with the third party, unless you
opt into a default payment feature offered by the third
party. In that case, your points will be applied
automatically in accordance with your selected default
payment settings.
› The redemption value of points may be worth less when
using them directly through third-party merchants or
service providers than the redemption value of points
used for reward options offered directly through the
program.
› We’ll deduct the number of points that you use from
your program points balance. Your points balance may
not reflect pending transactions until the order has
shipped.
› Returns and point refunds are subject to the policies of
the third party.
› Any additional terms, conditions, disclosures or
agreements provided by us or the third party related to
the use of points will be part of this agreement.
› Auto-enrollment.
· You may be automatically enrolled with a third
party if:
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Amazon Rewards Program Agreement
- You currently have a credit card stored in
the account you maintain with that third
party; or
- You add a credit card to the account you
maintain with the third party.
· Third parties may require you to take additional
action prior to automatically enrolling you.
· Your card account will be linked to the account
you maintain with the third party, based on the
credit card you save on file with them.
· You will receive an email from the third party
informing you of the auto-enrollment and how to
de-enroll if you do not want to participate.
· You may de-enroll at any time.
• We may give you opportunities to use your points to pay for
products or services from third-party merchants directly
through the program.
› Products or services may not always be available and
may change without notice.
› The redemption value of points may be worth less than
other reward options offered directly through the
program.
› Any additional terms, conditions, disclosures or
agreements provided by us related to the products or
services you obtain will be part of this agreement.
How you could be prohibited from earning or
using points
• We may temporarily prohibit you from earning points or using
points you’ve already earned if we suspect you’ve engaged in
misuse or fraudulent activity related to your card account or
the program.
• You can begin earning and using points again in the next
billing cycle after you make a payment to your card account
sufficient to become current or when we otherwise no longer
suspect misuse or fraud of the card account or program.
How you could lose your points
Your points don’t expire as long as your card account
is open; however, you’ll immediately lose all your
points if your card account status changes, or your
card account is closed, for misuse, fraud, or any of the
following reasons:
› you fail to comply with other agreements you have with
Chase
› we believe you may be unwilling or unable to pay your
debts on time, including filing for bankruptcy
› we believe that you’ve engaged in fraudulent activity
related to your card account or the program
• We won’t reinstate points you lose, unless we’ve made an
error.
• If your card account is closed for any other reason, you’ll have
at least 30 days from the date your card account is closed to
use your points, as long as you don’t lose them for any of the
reasons described in this agreement. If you don’t use your
points during that time, you’ll lose them unless limited or
prohibited by law, in which case your unused points will be
automatically redeemed for cash in the form of an account
statement credit.
• If we decide to cancel the program, you’ll have at least 30
days from the date we cancel the program to use your points,
as long as you don’t lose them for any of the reasons
described in this agreement. If you don’t use your points
during that time, you’ll lose them.
• If we’re notified of your death, your points will be
automatically redeemed for cash in the form of a card
account statement credit.
Other important information you should know
• Unless required by law, points aren’t your property. Points
have no value until redeemed. Additionally, points can’t be
transferred by operation of law, such as by inheritance, in
bankruptcy or in connection with a divorce.
• Your participation in the program may result in miscellaneous
income received from Chase and we may be required to send
you, and file with the IRS, a Form 1099-MISC (Miscellaneous
Information) or Form 1042-S (Foreign Person’s U.S. Source
Income Subject to Withholding) for the year in which you
participate and are awarded the benefits of the program. You
are responsible for any tax liability related to participating in
the program. Please consult your own tax advisor if you have
any questions about your personal tax situation.
• We may assign our rights and obligations under this
agreement to a third party, who will then be entitled to any of
our rights that we assign to them.
• We’re not responsible for any disputes you may have with any
authorized users on your card account about the program.
• Chase, Amazon and their respective third-party service
providers, affiliates, directors, officers, employees, agents or
contractors make no representations or warranties, either
express or implied, including, those of merchantability, fitness
for intended use or a particular purpose and otherwise arising
by law, custom, usage, trade practice, course of dealing or
course of performance. You release Chase, Amazon and their
respective third-party service providers, affiliates, directors,
officers, employees, agents and contractors for all activity in
connection with the program, including but not limited to, use
of the program, and any redemption for or purchase of
products or services through the program.
• You agree to indemnify and hold Chase, Amazon and their
respective third-party service providers, affiliates, directors,
officers, employees, agents and contractors harmless from
and against any loss, damage, liability, cost, or expense of any
kind (including attorneys’ fees) arising from your or an
authorized user’s: use of the program, any fraud or misuse of
the program, violation of this agreement and/or violation of
any applicable law or the rights of any third party.
• The merchants and third-party service providers that
participate in the program are not affiliated with us and are
not sponsors or co-sponsors of the program. All participating
merchant and third-party service provider names, logos, and
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Amazon Rewards Program Agreement
marks are used with permission and are the property of their
respective owners. Participating merchants and third-party
service providers are subject to change without notice.
• Participating merchants and third-party service providers are
responsible for the quality and performance of any products
or services they provide. Chase and Amazon are not
responsible for any aspects of the products and services
provided by participating merchants or third-party service
providers.
• The program is void where prohibited by federal, state, or
local law.
• This agreement and use of the program is governed by
federal law, as well as the law of Delaware, and will apply no
matter where you live or use the program.
• We may enforce the terms of this agreement at any time. We
may delay enforcement without losing our right to enforce this
agreement at a later time. If any term of this agreement is
found to be unenforceable, we may still enforce the other
terms.
Communications
• We may send communications about the program to you at
any mailing or email address in our records or through our
online services, such as chase.com or the Chase Mobile App.
• Let us know right away about any changes to your contact
information using the Cardmember Services address on your
credit card billing statement or call the Chase phone number
on the back of your credit card.
Telephone monitoring
• You agree that Chase and its third-party service providers
may listen to and record telephone calls as part of providing
program services.
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